For the most current policy terms, contact M E Vitality support before using the service.
Order review
Orders involving prescription treatment are subject to provider approval and pharmacy review. An intake submission alone is not an accepted prescription order.
Pharmacy fulfillment
When prescribed, medication is prepared and dispensed by a licensed pharmacy according to the provider directed plan.
Shipping expectations
Available shipping methods, estimated timing and any applicable fees should be shown before purchase. Delivery timing may vary by location and pharmacy processing.
Damaged or incorrect shipments
Contact support promptly if a shipment appears damaged, incomplete or incorrect. Keep the packaging and follow the instructions provided by support.
Refund eligibility
Prescription medications may be subject to restrictions on returns and refunds. Review the terms shown at checkout and contact support before purchase with questions.